Backup Exec and MDAC update

I have a client in a Windows 2000 SP4 network environment
that is using Backup Exec 9.0 with a remote agent for
Exchange and a remote server. They ran the Windows
Updates last Friday and now they are receiving errors on
their backup job when it tries to back up the server that
they updated. The event id in the event viewer is 34323
and reads as follows:
Update to catalog file Catalog index database failed.
Reason: [Microsoft][ODBC SQL Server Driver][SQL Server]
Violation of PRIMARY KEY
constraint 'PK_CatMedia_68487DD7'. Cannot insert dupl
cat_RecordSet:Reopen[]
d:\be\tybee\4367r\becat\server\dll\catme
dia.cpp[753]
I also get the following event id 34338 in conjunction
with the above error:
Backup Exec Alert: Catalog Error
[Server:"servername"]ODBC access error. Possible lost
connection to database or unsuccessful access to catalog
index in the database.
I have submitted this to Veritas forum as well but if
anyone has any ideas, I would appreciate it. The Windows
Update apparently applied KB832483 which is an MDAC
update. I don't see where I can roll this back either.
Thanks. DeannaDeanna,
did you ever figure out a solution to this problem? i'm experiencing
the same thing in the same type of environment.
thank you,
Lenny.
Deanna wrote:
> *I have a client in a Windows 2000 SP4 network environment
> that is using Backup Exec 9.0 with a remote agent for
> Exchange and a remote server. They ran the Windows
> Updates last Friday and now they are receiving errors on
> their backup job when it tries to back up the server that
> they updated. The event id in the event viewer is 34323
> and reads as follows:
> Update to catalog file Catalog index database failed.
> Reason: [Microsoft][ODBC SQL Server Driver][SQL Server]
> Violation of PRIMARY KEY
> constraint 'PK_CatMedia_68487DD7'. Cannot insert dupl
> cat_RecordSet:Reopen[]
> d:\be\tybee\4367r\becat\server\dll\catme
dia.cpp[753]
> I also get the following event id 34338 in conjunction
> with the above error:
> Backup Exec Alert: Catalog Error
> [Server:"servername"]ODBC access error. Possible lost
> connection to database or unsuccessful access to catalog
> index in the database.
> I have submitted this to Veritas forum as well but if
> anyone has any ideas, I would appreciate it. The Windows
> Update apparently applied KB832483 which is an MDAC
> update. I don't see where I can roll this back either.
> Thanks. Deanna *
lennyi
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